Universal Marketing Group announced the opening of a new call center in Ann Arbor last year with lots of fanfare. The Toledo-based firm promised to creates dozens of jobs and invest millions in Tree Town.
One year later it has accomplished a lot of those things. The 11-year-old company has grown the Ann Arbor office (its second location) to 75 people, and it’s in the process of hiring 100 more people.
"It's going pretty well," says Kirk Schimmoeller, general manager of
Universal Marketing Group. "We are taking on more clients as well as servicing our existing client. We have the new office up and running now."
Universal Marketing Group is occupying a large section of the former Border headquarters. It received a $600,000 incentive from the state to open the location with the promise of creating 400 new jobs by 2016.
The company currently employs 300 people overall, and plans to have 150-200 employees in Ann Arbor by the end of next year. That hiring is ramping up now because its the beginning of the company’s busy season handling work for retailers and gyms.
"Our busy season continue through the first quarter," Schimmoeller says.
Source: Kirk Schimmoeller, general manager of Universal Marketing
Writer: Jon Zemke
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