National watchdog group gives McLaren Central Michigan an 'A' in patient safety

While much has changed during these unprecedented times that face the nation’s health care system, one thing that hasn’t changed is a local hospital’s commitment to patient safety.

McLaren Central Michigan has once again been recognized for its efforts to protect those that it cares for, receiving its fourth consecutive 'A' grade in patient safety. The rating comes from The Leapfrog Group, a national health care watchdog organization.

"Now more than ever, the public and community need reassurances that where you go for health care services is safe," says Rachel Blizzard, director of marketing and fund development for McLaren Central Michigan.

"Four 'A' grades in a row solidifies that we have our patients' safety at the forefront of our priorities."

The independent watchdog group issues the Leapfrog Hospital Safety Grade every six months, weighing such factors as patient safety and protection from errors, injuries, accidents, and infections. Up to 28 measures are used to determine the grades.

The 'A' grade comes at an important time for the hospital. As so much effort has been made to treat and control the COVID-19 pandemic, McLaren wants to let people know that it’s important to treat other health matters, too — and that it’s safe to do so.

The 'A' grade could help assuage any fears that the public may have.

"The last thing we want is for people to be afraid to seek the health care services that they need. Don’t delay seeking help," Blizzard says.

"This shows that we are a safe place to get care during this pandemic."

Leah Binder, president and CEO of The Leapfrog Group, agrees.

"As the nation copes with a challenging pandemic, our gratitude extends to hospital leadership and health care workers everywhere for their tremendous dedication," Binder says.

"We hope this 'A' helps to thank the people who work and volunteer for McLaren Central Michigan. They are role models in putting patients first, and their service has been extraordinary in our country’s time of need."

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