Humantech expands workplace ergonomics through software

For more than 20 years Humantech was known as a go-to consulting firm when it came to workplace ergonomics. If a company wanted to streamline its office, it would turn to Humantech to tell it where to make the best improvements.

The Ann Arbor-based company has become one of the largest consulting ergonomics firm in the U.S. since its founding in 1987. But it needed more to maintain its upward trajectory.

"We decided we need to change up our whole profile," says James Good, president of Humantech. "We evolved into a software firm."

Humantech still works in workplace ergonomics consulting, but the addition of software was aimed at broadening its service offerings to its clientele. It developed a SaaS platform for its customers, the idea to provide more efficient and effective service that not only points them in the right direction but spells out how they got there.

"We teach our clients what we do," Good says. "We transfer our skills to them."

The pivot has worked. The company has hired about half a dozen people over the last year and is looking to add another four right now to keep up with growth.

"We have expanded our workforce by 20 percent over the last two years, primarily in technical and software development,” Good says.

Powering the company's growth is its new offerings in software. That accounts for more than half of its revenue (up from nothing a few years ago) and its where the company sees as the source of most of its future growth.

"We have had 30 percent revenue growth over the last two years," Good says. "2016 will likely be our highest growth year for us."

Source: James Good, president of Humantech
Writer: Jon Zemke

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