ForeSee Results expands in Ann Arbor, plans to hire 30-60

Wednesday, January 7, 2009 | Source: Concentrate

ForeSee Results isn't suffering from survivor syndrome, but people would understand why if the Ann Arbor-based came down with a case of it.

As the economy continues its downward spiral, ForeSee Results continues to enjoy success and grow.

"We've been growing at a pretty significant rate in the last couple of years despite the economy," says Larry Freed, CEO of ForeSee Results.

The 7-year-old company is moving to bigger spaces on the city's north side, expanding from 15,000 to 40,000 square feet. It needs to after hiring about 50 people last year to create a staff of 140, 85 of which work in Ann Arbor. Freed expects to hire another 30-60 this year.

The website-information firm captures "voice of customer" feedback and uses it to measure customer satisfaction for the likes of as Kohler, Citibank and Ameriprise. It uses uses the University of Michigan's American Customer Satisfaction Index to find out the satisfaction of website visitors and pinpoint opportunities to improve the site.

ForeSee Results is doing it so well that it's experience double-digit revenue growth, a trend it expects to continue this year whichever way the economy turns.

Source: Larry Freed, CEO of ForeSee Results
Writer: Jon Zemke

Related Company

ForeSee Results
2500 Green Rd., Suite 400
Ann Arbor, Michigan 48105 Website

How are we doing? Are our customers happy? When big companies like Bed Bath & Beyond and Harley Davidson want to know, they turn to Ann Arbor-based ForeSee Results. The company specializes in tracking online customer satisfaction.