The Comcast Corporation in Dearborn have opened up their first bi-lingual customer service center in both English and Arabic. This comes just a few months after SMART and the city of Dearborn announced the use of bi-lingual buses in both of those same languages.
Excerpt:
The new 3,360-square-foot center will serve customers from throughout
Southeast Michigan and is capable of handling requests and facilitating
product demonstrations for customers, in person, preferring assistance
in both Arabic and English.
The new service center is part of the company’s $165 million investment
in service in Michigan and its commitment to diverse communities.
Demand for the bilingual capabilities featured at the Dearborn customer
service center grew from the increasing popularity of the company’s
Comcast Digital Voice phone service, as well as its Comcast High Speed
Internet and Comcast Digital Cable products.
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