Rochester-based Allison & Taylor grows service offerings, bottom line

Ever wonder what people say about you behind your back? Or better yet, what references say when you're applying for a new job? Allison & Taylor is growing its business by revealing that sort of information.

The Rochester-based firm checks the references for corporations and individuals. The 28-year-old company has watched its bottom line grow by 25 percent in the last year, allowing it to add a handful of people to its team, which now stands at just under 20 people.

Allison & Taylor regularly watches its business grow in bad times. For example, more people will utilize its services in a down economy to make sure they can do everything in their power to land that next job. That growth has continued as the economy rebounds, mainly from people on the lookout for their next job.

"Our business continues to grow even in the good times," says Jeff Shane, executive vice president of Allison & Taylor. "A lot of people want to switch jobs and are afraid of what a current employer might say."

Allison & Taylor is also working on expanding its service offerings. The business is not only conducting reference checks but its also giving customers options to take care of bad references. For instance, customers who uncover a bad reference can have a cease-and-desist letter sent and other legal action taken on their behalf.

Source: Jeff Shane, executive vice president of Allison & Taylor
Writer: Jon Zemke

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